Contact & Support

We're here to help

Whether you have a question about your account, need help with a booking, or want to share feedback about the AppMe app, our team is happy to hear from you. We aim to reply to every message within 1–2 business days.

Email support

The fastest way to reach us is by email. Please include your account email and a short description of what you need help with so we can assist you quickly.

Support email: office@appme.app

Common requests

• Booking issues — questions about an upcoming or past appointment, cancellations, or refunds.
• Account & login — password resets, email changes, problems signing in with Apple or Google.
• Payments — receipt requests, payment errors, or saved card management.
• Account deletion — see our account deletion page for step-by-step instructions.
• Reporting a problem — bugs, inappropriate content, or safety concerns.

Helpful resources

You may find an immediate answer in one of our policy or help pages:

• Privacy Policy — what data we collect and how we use it.
• Terms & Conditions — the rules that apply to using AppMe.
• Reviews & Moderation Policy — how reviews are published and moderated.
• Account Deletion — how to delete your account and what happens to your data.

Company information

AppMe is operated by ELLU S.R.L., a limited liability company registered in Romania, with its registered office at 10-12 Belgrad Street, Attic, District 1, Bucharest, Romania, registered with the Trade Registry under no. J2025070231006.

For data protection inquiries, please write to office@appme.app with the subject "Data Protection".